Last updated: 12/09/2025
This Cancellation & Refund Policy applies to all tours and activities booked with Sahara Aventuras, a project operated by Sahara Aventuras, Morocco.
1. Customer Cancellations
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More than 24 hours before the tour: You will receive a full refund.
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Within 24 hours of the tour or no-shows: No refund will be provided.
2. Cancellations by Us
We reserve the right to cancel a tour in the event of:
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Extreme weather conditions.
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Safety concerns.
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Unforeseen circumstances beyond our control.
In these cases, you will receive either:
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A full refund, or
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The option to reschedule your tour.
3. Refund Process
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Refunds are processed through the same method of payment used at the time of booking.
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Processing times may vary depending on your bank or payment provider.
4. Contact Us
For cancellations, rescheduling, or refund requests, please contact us at:
N176 Av. Moulay Ismail, Erfoud 52200, morocco
Email: [email protected]
Phone: +212-708-246-603
