Last updated: 30/11/2024
1. Introduction
Welcome to Sahara Aventuras. We are committed to protecting your personal information and your right to privacy. This privacy policy describes how we collect, use, and protect your personal information when you visit our website and use our services.
2. Information We Collect
2.1 Information You Provide to Us
When you visit our website, we collect the following types of information:
- Contact Information: When you fill out our contact forms, we collect:
- Your name
- Email address
- Phone number
- Any other information you choose to provide in your message
- Booking Information: When making a reservation, we collect:
- Full name
- Contact details
- Travel dates
- Number of participants
- Special requirements or preferences
- Emergency contact information
- Newsletter Subscription:
- Email address
- Name (optional)
2.2 Information Automatically Collected
We use Google Analytics to collect standard internet log information and details of visitor behavior patterns. This includes:
- IP address
- Browser type and version
- Time zone setting
- Operating system
- Pages visited
- Time spent on each page
- Referral sources
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process your bookings and provide our services
- To communicate with you about your reservations
- To send you our newsletter (if subscribed)
- To improve our website and services
- To analyze website traffic and user behavior
- To respond to your inquiries
- To ensure the security of our services
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Our tour guides and service providers (only necessary booking details)
- Analytics providers (like Google Analytics)
- Legal authorities when required by law
5. Cookie Policy
Our website uses cookies to enhance your browsing experience. These include:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our site
- Marketing cookies for our newsletter service
You can control cookie settings through your browser preferences.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure SSL encryption
- Regular security assessments
- Limited access to personal information
- Secure data storage
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw newsletter consent
- Request a copy of your data
- File a complaint with data protection authorities
8. International Data Transfers
As we operate from Morocco and serve international clients, your data may be processed in different countries. We ensure appropriate safeguards are in place for international data transfers.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: +212708246603
- Address: Merzouga, Morocco
